Yorvanta LLC ("we," "us," or "our") operates the website https://yorvanta.com/ (the "Site"). This Privacy Policy explains how Yorvanta LLC collects, uses, and discloses your personal information when you visit or make a purchase from the Site. We are committed to protecting your privacy and handling your personal data in a transparent and secure manner, in full compliance with US e-commerce regulations, Google Merchant Center, and Google Shopping policies.

1. Information We Collect

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, "Personal Information" refers to any information that can uniquely identify an individual (including the information below).

A. Information You Directly Provide To Us: We collect Personal Information you provide when you:

  • Make a purchase: Your name, billing address, shipping address, email address, phone number, and payment information (e.g., credit card details collected via secure payment gateways like Stripe and PayPal).
  • Create an account: Your name, email address, and password.
  • Communicate with us: When you send us emails, chat messages, or call our customer service at +1 (800) 970-1111, we collect the content of your communications and your contact information.
  • Sign up for newsletters: Your email address.

B. Information Collected Automatically (Device Information): When you access our Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. This is called "Device Information."

  • Cookies: Small data files placed on your device or computer, often including an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • Log files: Track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • Web beacons, tags, and pixels: Electronic files used to record information about how you browse the Site.

2. How We Use Your Personal Information

We use your Personal Information to:

  • Fulfill your orders: Process your payment information, arrange for shipping, and provide you with invoices and order confirmations. This includes managing our WooCommerce platform to handle your purchase.
  • Communicate with you: Respond to your inquiries, provide customer support (Monday-Friday 9AM-5PM EST via support@yorvanta.com or +1 (800) 970-1111), and send you updates regarding your orders.
  • Improve and personalize your experience: Screen our orders for potential risk or fraud, and to optimize and improve our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
  • Marketing and advertising: With your consent, we may send you marketing communications about new products, promotions, or other updates we believe may be of interest to you. You can opt-out of these communications at any time.
  • Legal compliance: Comply with applicable laws and regulations, respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above.

  • Service Providers: We use service providers to help us operate our business, such as payment processors (Stripe, PayPal), shipping carriers, website hosting, and analytics providers. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
  • Legal Compliance and Protection: We may share your Personal Information when required by law, such as in response to a subpoena, court order, or other legal process. We may also disclose your information to protect our rights, property, or safety, or the rights, property, or safety of others.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your Personal Information may be transferred to the acquiring entity.

We do not sell, rent, or trade your Personal Information to third parties for their marketing purposes.

4. Your Rights and Choices

You have certain rights regarding your Personal Information:

  • Access and Correction: You have the right to request access to the Personal Information we hold about you and to request that your Personal Information be corrected, updated, or deleted. If you would like to exercise this right, please contact us using the contact information below.
  • Opt-out of Marketing: You can opt-out of receiving marketing emails from us by following the unsubscribe instructions included in each email.
  • Do Not Track: Please note that we do not alter our Site’s data collection and use practices when we see a "Do Not Track" signal from your browser.

5. Cookies

We use cookies to enhance your browsing experience, analyze site traffic, and for advertising purposes. You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible. Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s "Tools" or "Preferences" menu.

6. Data Security

We implement reasonable security measures to protect your Personal Information from unauthorized access, alteration, disclosure, or destruction. This includes using secure servers, encrypting data during transmission (SSL technology), and regularly reviewing our security practices. While we strive to protect your Personal Information, no method of transmission over the Internet or method of electronic storage is 100% secure.

7. Third-Party Links

Our Site may contain links to websites operated by third parties. We are not responsible for the privacy practices or the content of these third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect Personal Information from children under 13. If you are a parent or guardian and believe that your child has provided us with Personal Information, please contact us, and we will take steps to delete such information from our systems.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically.

10. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@yorvanta.com or by mail using the details provided below:

Yorvanta LLC

104 N Essex Ave Narberth, PA 19072 US

You can also reach us by phone at +1 (800) 970-1111 during our

customer service hours: Monday-Friday 9AM-5PM EST.