At Yorvanta, we want you to be completely satisfied with your purchase. If something doesn’t work out, we offer a hassle-free return and refund process — because your satisfaction is our priority.

🔁 Returns Eligibility

You may request a return within 30 days of receiving your product if:

• The item is unused, in its original packaging, and in resellable condition

• The product has not been installed, used, or damaged

• You provide proof of purchase (order number or receipt)

Unfortunately, returns cannot be accepted if:

• The product shows signs of wear or damage

• It has been used outdoors or modified

• It was marked as final sale, clearance, or non-returnable

💵 Refunds

Once we receive and inspect your returned item, we’ll notify you of the approval or rejection of your refund.

• If approved, your refund will be processed to your original payment method within 5–10 business days

• Shipping fees are non-refundable unless the return is due to a shipping error or defective product

• A restocking fee (up to 15%) may apply on some returns

🔧 Damaged or Defective Items

If your robotic lawn mower arrives damaged or has a manufacturing defect:

1. Contact us within 7 days of delivery

2. Provide your order number and clear photos/videos of the issue

3. We will send a replacement, part, or arrange a return and full refund, based on the situation

🚚 Return Shipping

• Customers are responsible for return shipping costs, unless the item is defective or the wrong product was shipped

• We recommend using a trackable shipping service or purchasing shipping insurance

• Returned items must be sent to the return address provided by our support team after approval

📦 How to Initiate a Return

1. Email us at support@yorvanta.com

2. Mention your order number, the item(s) you wish to return, and the reason

3. Our team will guide you through the next steps

❗ Important Notes

• Do not return items without contacting us first — unauthorized returns will not be accepted

• Refunds will not be issued for returns received after 30 days without prior approval

• We do not accept returns on used or customized products

📞 Contact Us

If you have any questions about our refund and return process, reach out to us anytime:

📧 Email: support@yorvanta.com
📞 Phone: 01634 830303
📍 Address: 6502 Grape Rd, Indiana, 46544, USA
🌐 Website: www.yorvanta.com